Special check-in instructions:
- The front desk is open 9:00 AM - 5:00 PM daily. Guests that are planning to arrive after normal front desk hours must use the phone located outside the front desk and dial 855-4944 to receive a code to a lock box with keys to the unit.
- All guests must notify this property in advance of their anticipated arrival time. Please note that guests planning to arrive outside check-in hours, and those wishing to arrange early check-in, must contact the property 24 hours in advance and will be subject to a fee.
- Check-in for the property is based at a different location, at the Mauna Lani Terrace located at 68-1399 Mauna Lani Drive, Kamuela, Hawaii. The office is to the left of the entrance gate and gate entry is not required.
- Late-arriving guests will find an after-hours check-in box to the right of the check-in office door. The box contains a phone from which guests can call an answering service and receive a combination to open a lock box below. The lock box contains instructions for accessing guest accommodations. For more information please contact the property using the number on the reservation confirmation received after booking.
Cancellation and prepayment policies vary according to room type.
Cards Accepted at Resort
Minimum check-in age is 21.
Children are welcome.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
No rollaway/extra beds available
No cribs (infant beds) available
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
-Late check-out fee: USD 182.29
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Reservations are required for golf tee times. Reservations can be made by contacting the condo prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms.
You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.