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Privacy Policy

INFORMED CONSENT: By using this Website you are expressly agreeing to the terms of this Privacy Policy and the collection, storage, use and disclosure of your personal information as described herein. Please read this Privacy Policy carefully prior to using this Website.

Contents

  1. Scope of Privacy Policy
  2. Privacy Commitment
  3. Collection of Information
  4. Disclosure of Information
  5. Mobile Device Information
  6. Use of Information
  7. Cookies and Tracking Technology
  8. Opting Out of Emails
  9. Security and Account Protection
  10. Accessing and Revising Information
  11. Third Parties
  12. COPPA Compliance
  13. California Privacy Rights
  14. Changes to Privacy Policy
  15. Contact Us

1. Scope of Privacy Policy

This Privacy Policy describes how Vacatia, Inc., a Delaware corporation, and its affiliates (collectively, "we," "us," "our," or the "Company") handle your personal information when you use the Company's website – Vacatia.com (the "Website"), and related applications, tools and services. It applies generally to the Website and its content.

2. Privacy Commitment

The Company is committed to providing information tailored to your individual needs while providing excellent service to all of our visitors and customers, including respecting concerns about privacy. Accordingly, the Website is compliant with the Online Privacy Alliance guidelines. We understand that you may have questions about whether and how this Website collects and uses information. This Privacy Policy details the steps we take to respect your privacy concerns. If, after reviewing this Statement, you have any questions or privacy concerns, please send an email privacy@vacatia.com or send a letter to:

Attn: Legal Department – Privacy Policy
2424 S.E. Bristol St., Suite 280
Newport Beach, CA 92660

3. Collection of Information

4. Disclosure of Information

5. Mobile Device Applications

When you use one of our mobile device applications ("Mobile Apps"), we collect and use information about you in the same way and for the same purposes as we do when you use our Website.

We also use other information collected automatically when you use our Mobile Apps as set forth below:

You always have the ability to control what information a Mobile App sends to us. You can exercise this control either by changing the settings of the Mobile App under its settings menu or changing the settings of your mobile device. Alternatively, you can remove the Mobile App from your mobile device entirely and access our services through our website.

6. Use of Information

The Website uses personal information you provide to effectuate purchase and sale transactions regarding vacation interests, to effectuate accommodation rental transactions, and to effectuate the rental/reservation of other travel related services and products, and to contact you. For example, if you download information regarding one or more vacation interests listed on our Website or place an offer on a particular vacation interest, the seller and its representatives are given limited access to your information. If you load information onto our Website regarding a vacation interest you are trying to sell, prospective purchasers and others utilizing the Website are given limited access to your information. If you enter into a purchase and sale agreement regarding a vacation interest, the buyer or seller (as appropriate) and any parties who assist in processing the transaction (including, but not limited to, title and escrow companies, taxing agencies, homeowners associations, etc.) are given access to your information. Similarly if you seek to make a reservation at accommodations listed on our Website, the owner of such accommodations, and any parties who assist in processing the transaction are given access to your information. We also use this information to better understand how visitors use our Website and how to enhance your experience, by improving the Website's content and functionality. We also track the last web page visitors were on before visiting our Website, also known as a "referrer" or "referring website," and use that data to formulate statistical models.

7. Cookies and Tracking Technology

This Website uses "cookie" technology. "Cookies" are small files that a website stores on a user's computer. This Website uses cookies to keep the information you enter on multiple pages together. A majority of cookies we use are "session" cookies, meaning that they are automatically deleted from your hard drive after you close your browser at the end of your session. Session cookies are used to optimize performance of the website and to limit the amount of redundant data that is downloaded by your computer during a single session. We also use "persistent" cookies, which remain on your computer unless deleted by you (or by your browser settings). We use persistent cookies for statistical analysis of performance to ensure the ongoing quality of our services. In either case, we do not use cookies to obtain or retain any transaction details or any personally identifiable information about you apart from what you voluntarily provide us. You may set your browser to block cookies (consult the instructions for your particular browser on how to do this), although doing so may interfere with your ability to perform certain transactions, use certain functionality, and access certain content on our Website.

In addition to the above cookies, we use Local Shared Objects, also referred to as "flash cookies," on our web site. These are used to enhance your user experience, for example, by storing your user preferences and settings, such as your volume/mute settings, and in connection with animated content on our website. Local Shared Objects are similar to browser cookies, but can store data more complex than simple text. By themselves, they cannot do anything to or with the data on your computer. Like other cookies, they can only access personally identifiable information that you have provided on this site, and cannot be accessed by other websites. To find out more about flash cookies or how to disable them, click here.

We log your IP address in order to help diagnose problems with our server, administer our Web site and track usage statistics. Your IP address may vary each time you visit, or it may be the same, depending on whether you access our site through an always-on type of Internet connection (for example, a cable modem or DSL), or through a dial-up connection (for example, through a dial-up AOL or Earthlink connection). Either way, it would be extremely difficult for us to identify you through your IP address, and we make no attempt to do so. If you reached our site by clicking on a link or advertisement on another site, then we also log that information. This helps us maximize our Internet exposure, and it helps us understand our users' interests. All of this information is collected and used only in the aggregate; that is, it is entered into our database, where we can use it to generate overall reports on our visitors, but not individual reports that identify you personally.

We may use Web beacons on our site or other sites and may permit third parties to place them on our site to monitor the effectiveness of advertising or for other legitimate purposes. A Web beacon is a small, graphic image on a Web page, Web-based document or in an e-mail message that is designed to allow the site owner or a third party to monitor who is visiting a site. Web beacons are often invisible to the user because they are typically very small (only 1-by-1 pixel) and the same color as the background of the Web page, document or e-mail message. Web beacons are represented as HTML IMG tags in the Web page; users can click on "view profiles" of the Web page to see whether the page is using a Web beacon. Web beacons collect the IP address of the computer that the Web beacon is sent to, the URL of the page the Web beacon comes from and the time it was viewed. Web beacons can also be linked to personal information. For example, advertising networks use Web beacons to add information to a personal profile of what sites a person is visiting and to determine what banner ads to display based on the profile. Another use of Web beacons is to provide an independent accounting of how many people have visited a particular Web site. Web beacons are also used to gather statistics about Web browser usage at different places on the Internet.

8. Opting out of Emails

In order to receive email newsletters and other email communications, users must voluntarily sign up for the service on our website. From time to time, however, we may send you email notices or Website update news alerting you to new features, products, promotions, or services pertaining to the Website. If you no longer wish to receive materials from us, you may opt out of receiving these communications by choosing a "Do Not Contact" option or by contacting us at privacy@vacatia.com. We will gladly comply with all requests for removal.

Additionally, in compliance with the CAN-SPAM Act of 2003 (codified at 15 U.S.C. 7701, et seq.), each email transmitted by the Website contains instructions for opting out of future emails. Such instructions may include, without limitation: (a) clicking a link on the email which sends a reply to the sender's server indicating the sender's desire to opt out of future emails, or (b) instructions for mailing a written request to be removed from future emails. All requests to opt out of future emails will be respected.

9. Security and Account Protection

We use commercially reasonable security measures to protect the loss, misuse, and alteration of the information under our control. However, we cannot guarantee the protection of information against interception, misappropriation, misuse, or alteration or that your information may be not be disclosed or accessed by accidental circumstances or by the unauthorized acts of others. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, your information is encrypted using secure socket layer technology (SSL). You should be aware that we have no control over the security of other sites on the Internet you might visit, interact with, or from which you buy products or services.

10. Accessing and Revising Information

The Company will take reasonable steps to ensure that the information and data on the Website is complete and accurate. If your personally identifiable information (e.g., phone number or email address) changes, is inaccurate, or if you no longer wish to use our services, contact the Company to correct or update the information.

11. Third Parties

The Website may contain links to third-party websites for your convenience and information. If you access those links, you will leave this Website. Please be aware that we are not responsible for the content or privacy practices of other websites to which we link. We do not endorse or make any representations about third-party websites. You should also be aware that, when you voluntarily disclose personal information in public forums, such information may be collected by others and may result in receiving unsolicited messages. The personal data you choose to provide to or that is collected by these third parties is not covered by our Privacy Policy. We strongly encourage that when you leave our Website you should read the Privacy Policys of each website that collects personally identifiable information.

We may also provide social media features that enable you to share information with your social networks and to interact with Vacatia.com on various social media sites. Your use of these features may result in the collection or sharing of information about you, depending on the feature. We encourage you to review the privacy policies and settings on the social media sites with which you interact and make sure you understand the information that may be collected, used, and shared by those sites.

12. COPPA Compliance — Child Privacy Safeguards

This Website is not intended for use by persons under the age of 13. None of Vacatia®, Vacatia, LLC or any affiliate or subsidiary thereof, knowingly solicit or collect information from or about children under the age of 13 on their internet websites, except as permitted by law. If you believe that your child has submitted personal information to our Website and you would like to request that such information be deleted, you may do so by emailing privacy@vacatia.com or by calling (855) 857-7588. Further, in accordance with law, when a visitor files a complaint online and indicates an age under 13, no personally identifying information will be collected in conjunction with that submission. You can learn more about COPPA at the United States Federal Trade Commission Website: http://www.ftc.gov/privacy/privacyinitiatives/childrens.html.

13. California Privacy Rights

Under the California "Shine the Light" law, California residents may opt-out of a company's disclosure of personal information to third parties for its direct marketing purposes. As detailed above, you may choose to opt-out of the Company's sharing of your personal information with third parties for marketing purposes at any time by submitting a request to us by email at privacy@vacatia.com or by calling (855) 857-7588. It is important to note that this opt-out does not prohibit disclosures made for non-marketing purposes.

14. Changes to Privacy Policy

We may change this Privacy Policy at any time by posting the amended terms on this Website. All changes will be made here so that you will always know what information we gather, how we might use that information, and whether we may share it with anyone. Any changes to this Statement will become effective when we post a revised Statement on the Website. Your use of the Website following these changes means that you accept such revisions, if any.

15. Contact Us

Should you have any questions about this Privacy Policy, or if you otherwise need to contact the Company regarding your personally identifiable information, contact the Company by sending an email to privacy@vacatia.com. Please provide the Company with your name, mailing address, telephone number and email address so the Company can service you more quickly.

If you need assistance with this Website or with any service or information provided through it, or if you need to communicate with us, telephone us at (855) 857-7588 or write to us at:

Vacatia, Inc.
c/o Privacy Policy
560 Mission Street
Suite 1355
San Francisco, CA 94105

You acknowledge and agree that we may record the conversations our agents or employees have with you in our sole discretion. We do this from time to time to monitor the quality of service and accuracy of information our agents and employees give to you and to ensure that your instructions are followed. No agent or employee of the Company is authorized to waive any provisions of our Company policies and procedures.