About The Resort
Grand Residences Riviera Cancun
TripAdvisor Traveler Rating
Enjoy delicious meals, snacks, beverages and other exclusive amenities with an all-inclusive plan.
Located on the beach, with a beautiful view of the Caribbean Sea.
Great for Kids
Your kids will love the movies, face painting, video games, lego competitions, sand drawings and other fun activities at the Kid's Club.
Unwind with a cocktail at the infinity pool swim-up bar.
Relax with a massage, wrap or facial at the spa.
It’s almost as if this place knows how long you’ve been looking forward to your trip, and does everything in its power to make your stay unforgettable. From the moment you set foot on the property, the Grand Residences Riviera Cancun staff lavishes you with welcome drinks and gifts like an artisanal handbag, Alebriji figure and traditional women’s necklace – plus personalized cookies and gifts for the kids. (PS: There’s a gratis bottle of Tequila and fresh fruit in your room as well.) Once you’ve changed and headed for the oceanfront infinity pool, you’ll discover luxe touches like Evian Facial Spray, ice lollipops – even a five-minute sunscreen massage. The few underwater kicks it takes to get to the swim-up bar may be the most effort you’ll expend all day. When the sun starts fading, wave everyone in and head up to your spacious vacation residence. Settle into the handmade furniture with a book, or kick back for a soak in the terrace Jacuzzi, enjoying the endless Caribbean views beyond your just-polished toes. Up your hosting game with cooking or mixology lessons, or leave it to the pros and book dinner at the international restaurant onsite. Make an adventure list and start checking them off, from bike rides into the charming downtown Puerto Morelos, to a Catamaran tour, to local eco-parks or Tulum’s archaeological sites.
Free Wi-Fi | Free Self Parking | Free Valet Parking
Children's Club | Children's Pool | Kid's Activities | Arcade
Amenities & Services
- Great for Kids
- Free Parking
- Free Wi-Fi
- Front Desk
- Laundry / Dry Cleaning
- ATM / Banking
- Babysitting (surcharge)
- Designated Areas for Smoking
- Express Check-In / Check-Out
- Gift Shop
- Beach / Pool Umbrellas
- Beach Sun Loungers
- Beach Towels
- Meeting Room(s)
- Business Center
- Computer Station
- Free Airport Shuttle
- Luggage Storage
- Multilingual Staff
Food & Drink
- Poolside Bar
- Breakfast available (surcharge)
- Coffee / Tea in Lobby
- Coffee Shop or Café
- Snack Bar
- Children's Club
- Children's Swimming Pool
- Kid's Activities
- Spa Tub
- Tennis Court(s)
- Tour Desk
- Wedding Services
Need to Know
From 4:00 PM
Until 11:00 AM
Children and Extra Beds
Crib / infant beds are available.
Extra beds are not available.
Pets are not allowed.
Special check-in instructions:
- Airport shuttle service is available on request. Contact the property in advance to make arrangements. Guests who require airport shuttle pickup service must contact the property at least 48 hours in advance with their arrival details. Please contact the office using the information on the reservation confirmation received after booking.
Cancellation and prepayment policies vary according to room type.
Cards Accepted at Resort
Minimum check-in age is 21.
Children are welcome.
Kids stay free! Children under 12 years old stay free when using existing bedding.
Free cribs (infant beds)!
Pets not allowed
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Debit cards not accepted
No rollaway/extra beds available
Guests staying through a Saturday night may be required to move rooms with hotel assistance. For more details, please contact the office using the information on the reservation confirmation received after booking.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Breakfast fee: between MXN 125.00 and MXN 265.00 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
All-inclusive room rates at Grand Residences Riviera Cancun are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes:
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages:
- All buffet and à la carte meals, snacks, and beverages included
- 24-hour room service (limited menu)
- In-room minibar (all beverages included)
Activities and facilities/equipment:
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
- Fitness facilities
- Water fitness
- Onsite entertainment and activities
- Roundtrip airport transfers
You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.