Vacatia is building the resort marketplace for vacationing families. Our sole mission is to help families find the perfect resort residence — their spacious home base for creating fun, shared vacation memories. Families come in all types and group sizes, and for many a hotel or someone's "place" just won't do.

Vacatia will provide comprehensive search results for the leading hospitality, timeshare, and premier independent resorts — fully managed and professionally serviced timeshare and resort-condominium complexes combining home-like comforts and delightful amenities.

Check out Vacatia's brand new resort rental marketplace, already with 900+ different resort residences at 200+ of the best resorts across Hawaii (Maui, Kauai, Big Island, and Oahu), the Florida Panhandle (Panama City, Pensacola, and Destin), Myrtle Beach, Orlando, and Phoenix/Scottsdale!

We have immediate opportunities to join the "work hard, play hard" Vacatia Family.

Content Associate

  • Gathers, organizes, and maintains critical data needed to merchandise resorts and launch new destinations
  • Enjoys managing operational processes, and looks for ways we can work better, faster, more efficiently
  • Uses Google Docs, Excel, Keynote, SQL, Slack, Zendesk
  • Loves details, works problems through until the best answer is found, fun teammate
  • Is positive, likes managing multiple projects simultaneously, always "finds a way", enjoys a dynamic work environment and likes building things

Senior Frontend Engineer

  • Works closely with Product, Design and backend Engineering to implement the user interface of our mobile-friendly web apps
  • Uses modern tools like SASS, Bootstrap, jQuery, and Twig, all within a modern MVC web framework
  • Iterates on the design and development of our product, leveraging agile and lean startup approaches
  • Builds efficient and reusable front-end systems and abstractions, and optimizes front-end performance
  • Uses front-end best practices and expert knowledge of JavaScript, HTML5, CSS3 and related web technologies

Guest Care Advisor

  • Provides superior guest care via online chat, phone, and email as a trusted advisor to help families find the perfect resort for their vacation
  • Answers guest questions about vacation destinations, resort residence accommodations, and the Vacatia marketplace
  • Understands guest needs to help them arrive at their decision, sometimes over multiple contacts
  • Has ability to multitask, using computer/mobile devices, with eventual opportunity/possibility of working remotely or "non-office" hours
  • Radiates fun! Brings a track record of delivering exceptional customer care/service to consumers (with extra points for experience in hospitality or travel)

Booking (Order) Management Advisor

  • Works closely with guests, resort partners, and internally with Vacatia family to assure guest check-in is smooth and experience is delightful
  • Solves exceptions immediately and assures any guest issues are addressed effectively and cheerfully
  • Assures post-stay and related financial processes are completed
  • Has ability to multitask, using computer/mobile devices, with eventual opportunity/possibility of working remotely or "non-office” hours
  • Works closely with management to identify opportunities to serve guests better and improve processes

By joining Vacatia you get:

  • In on the ground floor, to help reinvent an industry, and to make the lives of families awesome!
  • Stock options
  • Competitive salary
  • Paid time off
  • Medical, dental, & vision insurance
  • Total consciousness (just kidding!)

All opportunities are in San Francisco, CA
Send inquiries to
Candidate responses ONLY (no recruiters), please

QUICK QUIZ: Are you Vacatia Family material?

  • Are you great at what you do, and do people like working with you?
  • Rather than seeing a glass as half full or half empty, would you rather just blow it up and build a better one?
  • Does the thought of building a delightful product that's used and loved by millions make you feel all warm and fuzzy inside?
  • Do you think enjoying experiences (especially shared ones) is more important than accumulating things?
  • Are you a thermostat or a thermometer?
  • Do you like Red Vines or Twizzlers?